How do I place an order?
If you are ordering with a purchase order, you can use the TCI Store to make your purchase by uploading your purchase order as the form of payment when you checkout. If you’d prefer to email your purchase order, please send it to email@example.com.
You can order with a credit card using the TCI Store.
Check or Money Order
If you are purchasing with a check or money order or would just prefer to send your purchase order via mail, please send your order and payment to:
P.O. Box 1327
Rancho Cordova, CA 95741
Need to verify prices or create a quote?
Visit the TCI Store, add any product to your shopping cart, view your cart, and then click the “Create a Quote” button to print or email the quote to yourself.
Create a Quote
To create a quote, follow the steps below:
- Go to the TCI Store and find the items you’re interested in.
- Select items to “Add to Cart.”
- Once you have everything you need, click “View Cart.”
- Then, “Create a Quote.”
- You can either “Print” or “Email This Quote.”
I am a parent, and my child’s school has asked me to purchase a student subscription. How do I do this?
There are three steps you need to purchase and set your student up with a Student Subscription.
Step 1: Buy the Student Subscription from our TCI Store.
- Scroll through our programs to find the program you were asked to purchase.
- Locate the Student Subscription.
- Enter the “Subscription Duration” as 1 Year.
- Enter the quantity you need and click “Add to Cart.”
- After clicking “View Cart,” review your order and click the “Checkout” button.
- Click on “New Customer Registration.” For your email address, be sure to enter an email you check regularly. You will be sent an email that requires further action from you.
Step 2: Find Your School/District
- The next step is to enter the zip code of your child’s school.
- This will bring up a list of schools in the zip code. Select the name of your child’s school. If you do not see your child’s school listed, select “My school is not listed.”.
- Enter your payment information.
- Review your order and do not forget to enter your email address.
Step 3: Create a Student Account
- This step requires you to have the correct teacher email address or teacher username for your child’s teacher. Your child’s teacher should provide you with this information.
- Go to www.teachtci.com and click on the “Student Sign In” button in the upper right corner.
- Enter the teacher email address or teacher username.
- Create the student username. Hint: Many schools will use the student’s first initial and last name to create the username.
- Enter a password that is easy for your child to remember.
Your child can now begin using their student subscription!
Samples and Free 30-Day Trials
If you would like to preview a program, we would suggest beginning with a trial subscription. A trial subscription lasts 30 days and includes both teacher and student resources for one unit of the selected program. You can sign up for your free trial here.
If you are an administrator considering a school-wide or district-wide adoption, apply here for access to additional resources. An Account Manager will be in touch within 3-5 business days to assist you with next steps.
We are also happy to send textbook samples upon request. Call us at 800-497-6138 or send an email to firstname.lastname@example.org to request samples. Make sure to include your school’s mailing address, your contact information, and the name of the program that you need.
Shipping Methods and Rates
Depending upon your order type and location, there are a variety of shipping methods available.
TCI ships all non-subscription items for regular domestic orders at 5% of the order subtotal or $5.00 minimum. Online subscription orders do not incur a shipping or handling fee.
Science Materials Kits cannot be expedited. Print orders can be expedited to any domestic location at 8% of the order subtotal or $10.00 minimum.
Alaska and Hawaii
All print orders to Alaska or Hawaii are shipped via expedited shipping at 8% of the order subtotal or $10.00 minimum. Please call for a price quote for shipping science Materials Kits.
P.O. Box, APO & FPO addresses
TCI cannot ship to P.O. Box, APO or FPO addresses.
- TCI does not ship to international locations.
- If your order includes physical items, you must provide a US destination for shipping.
- TCI will not complete international customs forms or any other documentation required for international shipments.
- TCI is not responsible for any applicable duty, customs charges, or taxes.
- All items ordered (both print and digital) are included on the commercial invoice sent with any physical shipment, and all items may be subject to the tax and duties of the resident country.
Additional Shipping Information
All orders ship FOB shipping point.
TCI as Sole Source Provider
TCI has a 60-day return policy.
One-Year Subscriptions are non-returnable. See our Subscription and Business Terms for more information. You may return any multi-year subscription or unused print product in saleable condition within 60 days of the invoice date.
We cannot accept:
- Bent, torn, soiled, marked, stamped, or bar-coded items.
- Opened shrink-wrapped items.
To begin the process, please follow these steps:
- Visit our online return form to get started.
- If your return contain print products, wait for an email for further return instructions.
- Print this return form (PDF).
- Complete the form and include a copy in the box.
- Ship your materials back to TCI. Return address is listed on the return form. Please note that materials received outside the 60 day return period will be disposed of.
Subscription Expiration Date
Need to know when the subscription you purchased will expire? TCI subscriptions are active for the duration of the school year, which we define as July 1 to June 30 of the following year.
The order date of a subscription is the TCI invoice date. One-year subscriptions with any order date beginning July 1 will expire on June 30 of the following year. Any orders placed on or after January 1st will count towards the following school year.
For example, a one-year subscription with an order date of December 1, 2018 will expire on June 30, 2019. However, a one-year subscription with an order date of January 1, 2019 will expire on June 30, 2020.
Please contact us if you have further questions or if you would like to renew your subscription.
TCI only accepts international orders (outside the US) placed through our TCI Store.
TCI only accepts credit cards for international orders. We do NOT accept wire transfers or purchase orders from international customers.
Subscriptions will be made available 1-3 business days after we receive your payment. Non-subscription materials will ship 1-3 business days after payment has been received.
TCI Does Not Ship Internationally
If your order includes physical items, you must provide a US destination for shipping. TCI will not complete international customs forms or any other documentation required for international shipments. TCI is not responsible for any applicable duty, customs charges, or taxes. All items ordered (both print and digital) are included on the commercial invoice sent with any physical shipment, and all items may be subject to the tax and duties of the resident country.
New Jersey Business Registration Certificate
If you are a school or district in New Jersey, you may need our New Jersey Business Registration before you buy from us. We have attached the form here for your use.
Information for Homeschooling
TCI’s curriculum can be used for homeschooling; however, there are certain aspects of our products to consider before purchasing TCI for homeschooling.
Our online student materials are designed to be used with a teacher subscription, and not as stand alone products. TCI activities are geared towards teaching in a classroom setting and often require groups of students. Therefore, these activities will need to be substantially modified to support a single student. Unfortunately, we are not able to provide modified teaching materials or specialized customer support for homeschooling.
To maximize the TCI experience for homeschooling, use the program components that students can complete independent of each lesson activity. These include reading the text and completing the lesson games and online assessments. Online assessments can be accessed through our teacher subscription.
If you have already purchased materials for the current school year and would like to return them, please call us with your order number. We will be happy to provide you with a refund within 60 days of your purchase.
Definition of TCI material names (Placards, Student Editions, Reference Texts, Interactive Student Notebooks)
What are Placards?
Placards are reusable visual teaching aids printed on glossy cardstock. These are used in conjunction with Lesson Guide activities and Interactive Student Notebook prompts. Our customers typically order 1 set of placards for each classroom.
What are Student Editions?
Student Editions are print textbooks for our Social Studies programs.
What are Reference Texts?
Reference Texts are print textbooks for our Science programs.
What are Interactive Student Notebooks?
Interactive Student Notebooks (ISNs) are exercise/activity workbooks, which students use throughout the course of the school year. Print ISNs are available to order from our online store. They are also available as downloadable PDFs in the online teacher subscription. A digital version of the ISN is available in the online student subscription.
If I buy the Student Bundle, do I still need to buy a print ISN?
Why is Sales Tax not included on the quote?
TCI does not include sales tax on our quotes for two reasons:
- Sales tax rates differ by state.
- Some school districts have tax exempt status. Once verified, these districts will not be charged sales tax on their order.
For the above reasons, quotes from TCI include only the amount of the products being purchased and a shipping cost estimate.
Do you offer trade discounts?
TCI no longer offers trade discounts. TCI is the sole source provider for all our programs and we strive to provide each program to our customers at the best price possible.
How long would it take the order to be delivered to me?
Print items/ Lab Materials:
For Ground Shipping orders please allow 3 business days for order processing and 4 – 7 business days for shipping + transit.
**Multiple destination orders take additional time for processing and delivery.
For Expedited Shipping orders please allow 3 business days for order processing and 2 – 4 business days for shipping + transit.
**Multiple destination orders take additional time for processing and delivery.
Access to Subscription items will be sent as an email link and take 1-2 business days from the time you placed your order.
- Make use of the TCI Store for ordering. It is easy, fast and secure.
- If you are placing an order using a PO, please make sure that your PO is legible and has all required information on it. This will help speed up the order processing time.
How do state-specific programs differ from regular programs?
In general, TCI’s state-specific programs are developed to meet the particular standards of individual states. Content may be added or adapted depending on the standards of each state. Additional information on state and national curriculum standards for specific subjects can be found in the following links:
To see if TCI offers a custom Social Studies program for your state, check here.
What do Integrated and Discipline programs mean?
“Discipline” science programs are based on a model of teaching one type of science per grade. For example, if a district is teaching all of earth science in 6th grade, all of life science in 7th grade, and all of physical science in 8th grade, the district is following a discipline model. In “Integrated” models, districts teach multiple types of science in each grade. For example, a district using an integrated model would include earth science, life science, and physical science in a single year.
TCI’s Middle School Science Integrated programs follow California’s Middle School Integrated model, which designates specific grades for the 6-8 Next Generation Science Standards (NGSS) Performance Expectations (PEs). TCI’s Integrated programs should only be used in California or in districts outside of California that arrange PEs in a similar fashion.
Schools in other districts should use our regular Middle School Science programs, which contain 9 modules that can be mixed and matched however districts want. See below for more details regarding which program may be right for you.
- If you are following California’s MS “Preferred Integrated Model,” you will most likely want to use our integrated programs.
- If you are following California’s MS “Discipline-Specific Model,” you will want to use our regular Middle School Science programs.
- If you are unsure whether you’ll be following the integrated or discipline-specific model, you should review our regular Middle School Science programs. These 9 modules can be mixed and matched into either format.
You will most likely want to review our Middle School Science programs. There are 9 modules (3 life science, 3 earth science, and 3 physical science) that can be mixed and matched throughout grades 6-8. These can be used in EITHER an integrated or discipline model.
Are your programs aligned with Common Core State Standards?
Science and Common Core State Standards:
TCI’s science curriculum adheres to the NGSS (Next Generation Science Standards) recommendations for alignment with Common Core State Standards.
Bring Science Alive! is aligned with Common Core State Standards for English Language Arts & Literacy (CCELA) and Mathematics.
- Literary instruction is built into the Student Text, Interactive Student Notebook, and Lesson Guides.
- Lesson Correlations buttons on each lesson page list specific math and ELA standards for Common Core State Standards.
- In the Lesson Guides, NGSS buttons show where ELA and Mathematics standards are integrated into our curriculum.
See this document for more information on Bring Science Alive! and its alignment to Common Core State Standards.
Social Studies and Common Core State Standards:
TCI’s social studies programs are strongly aligned with CCELA standards.
- TCI social studies programs have literary instruction built into the Student Text, Interactive Student Notebook, and Lesson Guides.
- Mathematics standards for Common Core State Standards are integrated into our social studies curriculum as well.
- Lesson Correlations buttons on each lesson page list specific math and ELA standards for Common Core State Standards.
See this document for more information on TCI’s social studies curriculum and its alignment to Common Core State Standards.
How does TCI accommodate the needs of all learners?
TCI provides alternate formats to meet the needs of diverse learners.
For Spanish Speakers
The Student Text, assessments, and all student materials are available in Spanish in the Teacher and Student Subscriptions. Students can toggle between English and Spanish text and can have either text read to them using the text-to-audio feature. Teachers control which students have access to the Spanish text.
For students using our Elementary and Middle School programs, you can also purchase the Spanish Interactive Student Notebook in our store. You can also find Spanish PDFs of the ISN under the materials tab.
Students with Visual Impairment
The Student Text and Interactive Student Notebook can be read aloud using TCI’s text-to-audio feature. This feature is also being added to all assessments. Additionally, alternative text (alt text) is being added to Student Text images across TCI’s programs.
Students with Hearing Impairment
Student Subscriptions have a text-to-audio feature that allows students to listen to the Student Text, Interactive Student Notebook, Lesson Games, and assessment questions. Videos for students include captions.
Students with Special Needs
Each TCI lesson includes strategies for differentiating instruction for special needs students.
National Instructional Materials Access Center
For all programs published since July 2006, publishers are required to provide textbook materials digitally in a standardized format (XML) to the National Instructional Materials Access Center (NIMAC). Each state registers with NIMAC, and teachers who want to use the materials for versions in Braille, digital text, large text, and audio must be authorized by their school or district to download files.
TCI has sent student edition files to NIMAC. Please visit NIMAC at http://www.nimac.us/.
You may also want to reach out to your state contact for help accessing NIMAC materials.
What are the features you offer for students of different learning proficiency levels?
TCI’s commitment to universal access—and our fundamental belief that all children can learn—is embedded in three key features.
- Support Embedded Throughout Lessons Lessons in TCI’s programs are carefully designed to allow access for all learners. Lessons are designed to assist students with diverse learning styles and abilities: strong visual elements mix with music and sound recordings, accessible readings, and active three-dimensional classroom experiences. This lesson structure supports learning for all students.
- Lesson Guides include step-by-step suggestions for meeting the needs of students of different learning proficiency levels like: English Learners, students below grade level in reading and writing, special education students, and advanced learners.
- All these guidelines are within the context of whole class instruction and require minimal modifications on the teacher’s part.
- Specific locations in the Lesson Guides point out which ELD standards to focus on for emerging, bridging, and expanding proficiency levels.
Reading Support TCI’s programs provide reading support in both the Student Text and the Interactive Student Notebook for emerging to advanced readers.
In the Student Text,
- Lesson Introductions hook students by introducing phenomena and set context for upcoming reading.
- Reading Support Buttons allow students to change the text reading level, highlight main ideas, or use text-to-speech audio. See the article on Leveled Text for more information regarding leveled reading text in our programs.
- Considerate Text has a single-column layout, section titles and subheads that divide content into meaningful and manageable chunks, carefully structured paragraphs with topic sentences and supporting details, images that are carefully chosen to support the text, and captions that incorporate main ideas.
- Key Science Concepts capture the main ideas of a lesson through intriguing illustrations and videos that tie back to relatable concepts. All videos include closed captioning.
- Vocabulary is introduced in the Introduction and then defined in-line to support reading fluency.
- Glossary assists students with essential terms.
- Lesson Summaries succinctly review main concepts.
In the Interactive Student Notebook,
- Reading Notes are graphically organized to help students record and remember what they read.
- Investigation Prompts encourage all students to ask questions and engage with three-dimensional learning in a personalized way.
TCI’s Digital Resources include a wealth of Literacy Support, including Reading, Writing, and Vocabulary Development Toolkits.
- What is leveled text?
TCI text is written in each grade’s respective Lexile range. Leveled text is modified to lower the Lexile range in order to support students of different reading levels. Currently, there is one leveled text option for students of a lower reading level.
- Where can I find leveled text in my TCI subscription?
In Student View, leveled text exists under the “Reading Level” button. If there is no Reading Level button, that means there is no leveled text option for that reading section.
- How can I use the leveled text feature?
All text defaults to regular, or “Level A,” text. To choose the leveled text option, click the Reading Level button and select “Level B.”
What are your copyright dates?
I Can't Sign In
If you get the error message: “Invalid Email or Password,” use the following checklist:
- Passwords are case-sensitive so you will need to make sure you are typing your password exactly as you set it.
- Make sure you are signing in with the email address you used to set up your account.
- Your browser may be remembering old sign-in information. If any information is auto-populating, be sure to delete it, and type it in again correctly. If you entered your information incorrectly once, your browser may have saved it.
- If the sign-in is still not working, use the “Forgot your password?” link. You will be directed to the “Request Password Reset” page. Enter your email address and then click “Email Reset Instructions”. If your email address is in our system, you will receive an email with instructions to reset your password.
- These emails may go to spam so if you don’t receive it within 15 minutes be sure to check your spam folder. If you still have not received the email, click the “Feedback and Support” link at the bottom of the page, then “CONTACT US” to send a message. Alternatively, you can send an email to email@example.com requesting assistance.
- Check with your school or district TCI account administrator to see if you should be accessing TCI through a single sign-on option.