TCI Support Center

Find training, setup guides, and ongoing resources for teachers and admins—all in one place.

Implementation Trainings:
Get Ready for the School Year

Join our live, one-hour virtual sessions for TCI social studies teachers this August. Get hands-on guidance, explore key features, and ask questions in interactive, small-group training sessions. View upcoming sessions below or see the full schedule!

Get the Support You Need

Which best describes you? Choose your path to find helpful guides and ongoing support:

Teacher holding a laptop

Teachers: Onboarding & Ongoing Support

Find quick-start steps and ongoing support for teaching with TCI.

Set Up for Success

  1. Sign in and set up. Use your district’s single sign-on, or sign in through TCI’s website. After signing in, double-check your programs and class details.
  2. Explore TCI activities. Start at the “Lesson Overview” page. Review the planning box and activity slideshow.
  3. Check out Professional Development courses. When you’re ready to go deeper, take a self-paced course in the “Professional Development” page. Explore the guide.

Ongoing Support

Tech Admins: Preparing Your District

Check out our Back to School webinar for a walkthrough of TCI’s admin dashboard, including admin settings, user and program management, tech integrations, and more!

Set Up for Success

  1. Set up admin access:
  2. Set up rostering and integrations: Explore our guides.
  3. Finalize and notify teachers: Test and go live with rostering. Share access details with teachers so they can get started.

Ongoing Support

District Admins: Ordering & Support

Easily order, track, and distribute TCI materials across your district. Follow these steps for a smooth implementation and ongoing support.

Supporting Teachers

  1. Share access with teachers: Once materials arrive, send teachers this Getting Started Guide to help them navigate TCI.
  2. Implementation training: Invite teachers to attend a live, virtual implementation session for hands-on guidance.

Ordering Programs

  1. Get a quote: Connect with a TCI Sales Rep or our Customer Success team to determine quantities and license length.
  2. Submit your order: Order directly through shop.teachtci.com or submit a purchase order (PO).
  3. Track and manage: Use our ordering support FAQs to track your order and find answers.

Renewing Programs

Stay on top of your licenses and plan for next year. Renew your TCI programs.

Customer Support

We’re Here to Help!

Have a question for our team? Need help with purchasing or an order? Your TCI license or technical integrations? Perhaps a return or refund?

Get Help from Our Team