TCI Support Center
Find training, setup guides, and ongoing resources for teachers and admins—all in one place.
Get the support you need
Everything for every role, on one page.
Teachers: Onboarding & Ongoing Support
Find quick-start steps and ongoing support for teaching with TCI.
Set Up for Success
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1
Sign in and set up
Use your district's single sign-on, or sign in through TCI's website. After signing in, double-check your programs and class details.
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2
Explore TCI activities
In your program, visit the "Lesson Overview" page. Review the planning box and activity slideshow.
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3
Check out Professional Development courses
When you're ready to go deeper, take a self-paced course on the "Professional Development" page. Explore the guide.
Ongoing Support
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Product Updates
See what's new with TCI.
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TCI's Teacher Facebook Group
Connect with other educators.
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Getting Started Guide
Sign in and get set up in minutes.
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Assessment Overview
Use tools to track student progress.
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In-App Courses
Access webinars, training, and more.
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Help Center
Find FAQs and troubleshooting guides.
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Contact Support
Need help? Reach out to our Support team.
Tech Admins: Preparing Your District
Check out our Back to School webinar for a walkthrough of TCI's admin dashboard—admin settings, user and program management, tech integrations, and more.
Set Up for Success
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1
Set up admin access
Sign into your TCI account or request admin access. Learn how to manage teacher and student accounts in the Admin portal.
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2
Set up rostering & integrations
Explore our guides: Automated Rostering Guide, System Requirements, and LMS Integration (Google, Canvas, Schoology).
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3
Finalize and notify teachers
Test and go live with rostering. Share access details with teachers so they can get started.
Ongoing Support
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Platform Updates
See what's new with TCI.
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User Guides
Find step-by-step instructions for admins.
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Admin walkthrough on YouTube
Watch a recording of our latest Back to School webinar.
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Help Center
Find FAQs and troubleshooting guides.
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Contact Support
Need help? Reach out to our Support team.
District Admins: Ordering & Support
Easily order, track, and distribute TCI materials across your district. Follow these steps for a smooth implementation and ongoing support.
Supporting Teachers
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1
Share access with teachers
Once materials arrive, send teachers this Getting Started Guide to help them navigate TCI.
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2
Implementation training
Invite teachers to attend a virtual implementation session for hands-on guidance.
Ordering & Renewing
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Get a quote
Connect with a TCI Sales Rep or our Customer Success team to determine quantities and license length.
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Submit, track, and manage your orders
Use our ordering support FAQs to track your order and find answers.
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License Renewal
Stay on top of your licenses and plan for next year. Renew your TCI programs.