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TCI Support Center

Find training, setup guides, and ongoing resources for teachers and admins—all in one place.

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A teacher and seven students gather around a laptop, smiling and looking at the screen in a classroom.

Get the Support You Need

Everything for every role, on one page.

Teachers: Onboarding & Ongoing Support

Three steps to get set up, then the resources you’ll come back to all year.

Set Up for Success

  1. 1
    Sign in and set up.

    Use your district's single sign-on, or sign in through TCI's website. Then double-check your programs and class details.

  2. 2
    Explore TCI activities.

    In your program, open the Lesson Overview page and review the planning box and activity slideshow.

  3. 3
    Go deeper with Professional Development.

    When you’re ready, take a self-paced course on the Professional Development page. See the in-app courses.

Tech Admins: Preparing Your District

Set up access, rostering, and integrations. For a full walkthrough of the admin dashboard, watch the Back to School webinar.

Set Up for Success

  1. 1
    Set up admin access.

    Sign in to your TCI account or, if you don’t have admin access yet, email TCI Customer Success at info@teachtci.com to request it. Learn how to manage teacher and student accounts.

  2. 2
    Set up rostering and integrations.

    Choose automated or manual rostering, confirm system requirements, and connect your LMS (Google, Canvas, Schoology)

  3. 3
    Go live and notify teachers.

    Test rostering, then share access details with teachers so they can get started.

District Admins: Ordering & Support

Order, track, and distribute TCI materials across your district, and set teachers up to succeed.

Supporting Teachers

  1. 1
    Share access with teachers.

    Once materials arrive, send teachers this Getting Started Guide so they can navigate TCI on Day One.

  2. 2
    Schedule implementation training.

    Invite teachers to a virtual implementation session for hands-on guidance.