Jobs at TCI
The Company
Ask any of our employees and you'll hear, "TCI is the best company I've ever worked for." Why? Our company mission and office culture are tightly integrated.
At TCI, we have a guiding mission that has energized us for more than 20 years: to engage all students in the classroom. We create innovative and engaging activities for K–12 teachers and students and serve them up via web-based software.
In order to create world-class social studies activities, our company's culture has to be innovative, engaging, and fun. We hire people who are fueled by their work and want to make a positive impact in the world. We foster empowerment, collaboration, and teamwork. We regularly give back to our communities with our primary focus on educational endeavors.
Who Works for Us
TCI is a 40+ person company. Our employees are fun and hard-working people from a variety of backgrounds—teachers, writers, graphic designers, software engineers, technology managers, and more.
The majority of our staff is located in our Mountain View and Sacramento, California, offices. Additionally, we have a team of outgoing, extroverted Account Managers who work remotely for us across the country.
TCI has a strong commitment to the principle of diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people including women and members of ethnic minorities.
For general employment inquiries, please contact our Director of Human Resources at jobs@teachtci.com.
Ruby on Rails Engineer
Job Description:
- Developing Ruby on Rails applications
- Behavior/Test Driven Development
- Pair Programming
- Refactoring
- Clean Code
- Sustainable pace
- Work directly with product manager to manage user stories
Job Qualifications:
- 6+ months experience working with Ruby on Rails
- 3+ years Object-Oriented Programming experience
- jQuery, HTML/CSS, ajax
- Past experience working in an Agile Environment
- Excellent communication skills
Why join TCI?
- Work-life balance. We truly believe in having a life outside of work!
- We're an Agile Team — that means test-driven development (rspec), pair programming, refactoring, daily stand-up meetings, one-week iterations, and continuous integration.
- You'll truly make a difference in the lives of thousands of K-12 students and teachers.
- We're good, and always improving. We have regular retrospectives. We figure out what we're doing right, so we can make it even better, and what we're doing wrong, so we can fix it.
- TCI offers excellent benefits: Medical, Dental and Vision, 401K matching, 15 PTO, 10 paid sick leave, 13 holidays each year.
Interested? Please send cover letter and resume to jobs@teachtci.com. Please put subject as Ruby on Rails Engineer.
Database Intern
Job Description:
At TCI, we have software developers continuously improving our K-12 software for teachers and students. All of our software is developed in Ruby on Rails. We are now looking for a database intern to join the team.
The software team follows Agile Development practices and therefore work is delivered quickly in a highly collaborative environment. Team work and communication are highly valued.
This internship offers the opportunity to work in an agile environment while maintaining and managing databases and other related support elements.
TCI Internship Program:
Interns are an important part of the TCI Team. Our interns work on actual projects, right alongside regular employees. Our interns:
- Maintain a regular part or full-time schedule.
- Engage in real world assignments and meet goals and deadlines.
- Work collaboratively with their manager and team members.
- Attend educational sessions (lunch time speaker events, All Staff & team meetings).
- Have some fun, ask questions, get involved and learn some new things.
Key Responsibilities:
- Write SQL queries in PostgreSQL and Micosoft SQL Server to copy/move data and run reports.
- Design reports and file structures to support analysis and reporting needs.
- Standardize commonly run queries to reduce risk of error and increase efficiency.
- Recommend changes to and creation of new databases and reporting features.
- Pro-actively review stories and ask questions of Product Manager to ensure reporting and other database needs are being completed.
- Communicate regularly with all team members to ensure that data is kept clean, re-work is minimized, and content and software goals are being met.
Job Qualifications:
- Proficiency with postgres and/or Microsoft SQL databases
- Solid understanding of relational databases
- Experience working with Agile Software Development a plus
- Experience working with Ruby on Rails and Git a plus
- Science or Education background a plus
- Strong communication skills required
Interested? Please send cover letter and resume to jobs@teachtci.com. Please put subject as Database Internship.
QA Product Support Internship
Job Description:
At TCI, we have software developers continuously improving our K-12 software for teachers and students. All of our software is developed in Ruby on Rails. We are now looking for a quality assurance and support intern to join the team.
The software team follows Agile Development practices and therefore work is delivered quickly in a highly collaborative environment. Team work and communication are highly valued.
This internship offers the opportunity to work in an agile environment while learning software quality assurance and communicating directly with customers.
TCI Internship Program:
Interns are an important part of the TCI Team. Our interns work on actual projects, right alongside regular employees. Our interns:
- Maintain a regular part or full-time schedule.
- Engage in real world assignments and meet goals and deadlines.
- Work collaboratively with their manager and team members.
- Attend educational sessions (lunch time speaker events, All Staff & team meetings).
- Have some fun, ask questions, get involved and learn some new things.
Key Responsibilities:
- Respond directly to customer support requests via TCI's ticketing system, UserVoice.
- Answer customer tech support calls.
- Pro-actively suggest improvements to the software based on customer feedback and support needs.
- Develop and run tests to support the quality of software releases.
- Conduct manual testing prior to each release.
- Regularly review customer knowledge base and testing procedures to reflect latest releases.
- Communicate regularly with all team members to ensure that all releases are kept clean, re-work is minimized, and content and software goals are being met.
Job Qualifications:
- Strong communication skills required
- Familiarity with PC, Mac, and mobile operating systems with a wide variety of browsers including Internet Explorer, FireFox, Chrome, and Safari
- Pursuing or obtained BS in engineering or computer science
- Experience writing scripts for automated testing such as Selenium a plus
- Experience working with Agile Testing a plus
- Experience working with Ruby on Rails and Git a plus
Interested? Please send cover letter and resume to jobs@teachtci.com. Please put subject as QA Product Support Internship.
Science Editor
Contract Position, 32 hours/week
Job Description:
After over 20 years of focusing on social studies curriculum, TCI is creating a unique, ambitious science program. It will be the
first national, complete science program aligned with the Framework for Science Education and will include standards-based text,
technology, and the TCI lessons our teachers have come to know and love.
The Science Editor will provide science knowledge and assist in the development of student text for six elementary programs (Grades K-5).
Key Responsibilities:
- Review comments from science experts and lead editor and make changes to student text manuscript.
- Copy fit text according to grade requirements.
- Ensure text matches TCI writing guidelines including guidelines on considerate text and reading comprehension.
- Conduct photo research for science student text; write expanded captions for images.
- Write unit opener, lesson opener and summary pages for lessons.
- Work with production to create illustrations; provide feedback until illustrations are final.
- Create assessment questions for science lessons.
Job Qualifications:
- College or graduate degree in science.
- College or graduate degree in English or related field.
- Excellent research, writing, editing and communication skills.
- Ability to be flexible.
- At least two years of experience.
- 6-9 month contract position; 32 hours per week.
Interested? Please send cover letter and resume to jobs@teachtci.com. Please put subject as Science Editor.
Community Support and Social Media Coordinator
Summary:
You will support TCI's community of subscribers by answering customer tickets, offering phone support, and creating dynamic help resources for customers implementing our program. You will also be responsible for improving subscription usage and renewals by engaging our customer community through a variety of communications—social media, web content, and support videos. In addition, you will bring the customer voice into TCI via user experience and customer community groups to help us improve our product and better meet the needs of our customers. The ideal candidate will have exceptional writing skills, be active on a variety of social networks, and have outstanding interpersonal communication skills.
Key Responsibilities:
- Answer support tickets and phone calls to improve subscription activation and useage
- Monitor and update TCI social networking sites (Facebook Page, Twitter, Youtube, LinkedIn, Blog, Pinterest...) to engage and grow our fan base
- Create a consistent stream of fresh, clever, and creative content that engages and educates our user community
- Assist with developing social media marketing campaigns
- Partner with internal and external experts to create, produce, and distribute engaging help and support resources on a regular basis
- Organize and analyze key social and support analytics
- Be a part of the team and process for creating an exceptional user experience for all TCI users
Job Qualifications:
- Must have a passion and interest in education
- Strong understanding and use of social media sites
- Exceptional verbal & written communication skills
- Able to exercise good judgment and solve problems with confidence
- People-oriented, up-beat, and friendly
- Bachelor's degree required with one year of intern or work experience
- Portfolio of relevant work strongly preferred
Interested? Please send cover letter and resume to jobs@teachtci.com. Please put subject as Community Support and Social Media Coordinator.
Community Support and Social Media Intern
Summary:
You will support TCI's community of subscribers by answering customer tickets, offering phone support, and creating dynamic help resources for customers implementing our program. You will also engage our customer community by creating a variety of communications—social media, web content, and support videos. The ideal candidate will have outstanding written and verbal communication skills, be active on social networks, and work well in a dynamic team environment.
TCI Internship Program:
Interns are an important part of the TCI Team. Our interns work on actual projects, right alongside regular employees. Our interns:
- Maintain a regular part or full-time schedule.
- Engage in real world assignments and meet goals and deadlines.
- Work collaboratively with their manager and team members.
- Attend educational sessions (lunch time speaker events, All Staff & team meetings).
- Have some fun, ask questions, get involved and learn some new things.
Key Responsibilities:
- Answer support tickets and phone calls to improve subscription activation and useage
- Ensure that all customer communications are answered promptly and effectively
- Monitor and update TCI social networking sites (Facebook Page, Twitter, Youtube, LinkedIn, Blog, Pinterest...)
- Create a fresh and creative content that engages and educates our user community
- Assist with developing social media marketing campaigns
- Create dynamic help resources to support our user community
Job Qualifications:
- Must have a passion and interest in education
- Strong understanding and use of social media sites
- Exceptional verbal & written communication skills
- Able to exercise good judgment and solve problems with confidence
- People-oriented, up-beat, and friendly
Interested? Please send cover letter and resume to jobs@teachtci.com. Please put subject as Community Support and Social Media Intern.
Science Editorial Intern
At TCI, we have a guiding mission that has energized us for more than 20 years: to engage all students in the classroom. We create innovative and engaging activities for K–12 teachers and students and serve them up via web-based software. We're building our software team to help take our market-leading products to the next level as we help define the technology-based interactive classroom. This is your opportunity to help lead our charge and have a great time while you're at it!
TCI Internship Program:
Interns are an important part of the TCI Team. Our interns work on actual projects, right alongside regular employees. Our interns:
- Maintain a regular part or full-time schedule.
- Engage in real world assignments and meet goals and deadlines.
- Work collaboratively with their manager and team members.
- Attend educational sessions (lunch time speaker events, All Staff & team meetings).
- Have some fun, ask questions, get involved and learn some new things.
Key Responsibilities:
- Create reading comprehension activities for K-5 science
- Write assessment questions
- Conduct photo research and enter data into media management tool
- Load content into content management system
- Work collaboratively with Product Development Group
- At least 32 hours per week for 2-3 months over the summer, paid internship
Job Qualifications:
- Excellent research, writing, and editing skills
- Ability to be creative and innovative
- Undergraduate degree in either English or Science
- Ability to be flexible and excellent communication skills
- Must work on-site in Mountain View
Interested? Please send cover letter and resume to jobs@teachtci.com. Please put subject as Science Editorial Intern.